Terms And Conditions

Terms and Conditions – Zorawar Master Oil
Effective Date: June 24, 2025

Welcome to Zorawar Master Oil. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years of age or using the site under the supervision of a parent or guardian.

  • All information you provide is accurate, current, and complete.

  • You agree not to misuse the website, attempt unauthorized access, or violate any applicable laws while using our services.

2. Products and Information

Our herbal products are based on traditional and natural wellness practices. However:

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Please consult a qualified healthcare provider before using any herbal product, especially if you have a medical condition or are taking medication.

  • We reserve the right to modify product information, pricing, or discontinue any item without prior notice.

3. Orders and Payments

  • Orders will only be processed once full payment is received or confirmed (including Cash on Delivery where applicable).

  • We reserve the right to cancel any order at our discretion, including in cases of suspected fraud or product unavailability.

  • By placing an order, you agree to pay all charges incurred.

4. Shipping and Delivery

  • We deliver within 3 to 5 working days across Pakistan.

  • Delays may occur due to external factors such as courier issues or public holidays.

  • For full shipping details, please refer to our Shipping Policy.

5. Returns and Refunds

  • Due to the nature of herbal products, we generally do not accept returns unless the item is damaged or incorrect.

  • If your product is damaged or you received the wrong item, please contact us within 48 hours of receiving your order.

  • Refunds or replacements will be processed once the issue is verified.

6. Intellectual Property

All content on the Zorawar Master Oil website – including images, logos, text, and design – is the property of Al Shaafi Herbal and may not be used or reproduced without written permission.

7. Privacy

We are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect and use your information.

8. Limitation of Liability

Zorawar Master Oli is not liable for any direct or indirect damages arising from the use or misuse of our products or website. Use of our products is at your own risk.

9. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the site means you accept those changes.

10. Contact Us

For any questions regarding these Terms, please reach out via our Contact Page. We’re here to help.